Shipping policy

Effective Date: [Insert Date]

Thank you for shopping with Suha Nutri LLC. This Shipping Policy outlines how orders are processed, shipped, and delivered.

📍 Fulfillment Location

All orders are shipped from our fulfillment center located in:

6901 Spinel Ave
Rancho Cucamonga, California 91701
United States

⏱️ Order Processing Time

  • Orders are processed within 1–2 business days.
  • Orders are not processed or shipped on weekends or holidays.
  • During periods of high demand, processing times may be slightly extended.

Once your order has been shipped, you will receive a confirmation email with tracking information.

🇺🇸 Domestic Shipping (United States)

Shipping Method Cost Estimated Delivery Time
Standard Shipping $8.00 2–5 Business Days
Free Standard Shipping Free on orders over $70 2–5 Business Days
Express Shipping $15.00 1–3 Business Days

Delivery times are estimates and begin after your order has been processed and shipped.

🌍 International Shipping

We offer international shipping through trusted carriers such as DHL, FedEx, and USPS. Shipping rates and delivery times are calculated at checkout based on the destination.

Estimated Delivery Times:

  • DHL Express Worldwide: 2–5 business days
  • FedEx International Connect Plus®: 3–7 business days
  • USPS International Services: 7–21 business days

Please note that delivery times may vary due to customs processing and local postal services.

💰 Duties, Taxes, and Customs Fees

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer unless prepaid at checkout.

Suha Nutri LLC is not responsible for delays caused by customs.

📦 Tracking Information

Once your order ships, you will receive an email with a tracking number. Please allow up to 24 hours for tracking updates to appear.

🚚 Shipping Delays

While we strive to ensure timely delivery, Suha Nutri LLC is not responsible for delays caused by:

  • Shipping carriers
  • Weather conditions
  • Customs inspections
  • Incorrect or incomplete shipping addresses
  • High shipping volumes or peak seasons

📍 Incorrect Addresses

Customers are responsible for providing accurate shipping information. If an incorrect address is entered, please contact us immediately. We cannot guarantee modifications once an order has been processed or shipped.

Additional shipping fees may apply for returned or redirected packages.

📬 Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery. We will work with the shipping carrier to resolve the issue promptly.

📧 Contact Information

For questions regarding shipping or your order, please contact us at:

Suha Nutri LLC
📧 suhanutrillc@gmail.com